Customer Service and Food Safety are Most Important Factors for Cold Chain Customers, Survey Finds

Customer Service and Food Safety are Most Important Factors for Cold Chain Customers, Survey Finds

Commercial Refrigeration, Food Safety, Industrial Refrigeration, Performance Analytics
Earlier this year, the Global Cold Chain Alliance surveyed hundreds of cold chain customers and providers to gain insight into what was driving purchasing decisions and relationship. The results of the survey were published in a Customer Research Report.   If one were to quickly guess which factor in the cold chain process was the most important when it came to large-scale refrigerated storage and transportation, no one could fault you if you said cost. When considering millions upon millions of units that need stored, shipped, and delivered in a fluid, constantly changing world economy, it's a no-brainer that keeping the costs associated with such massive undertakings would be priority #1. But according to a Customer Research Report published by the Global Cold Chain Alliance (GCCA) this year, cost is…
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Is HVAC/Refigeration Automation the Next Big Thing for IoT?

Is HVAC/Refigeration Automation the Next Big Thing for IoT?

Commercial Refrigeration, Energy Efficiency, HVACR, Industrial Refrigeration, Performance Analytics, Technology
As we throttle toward the end of this decade and into the future, the Internet of Things (IoT) continues to become more and more ubiquitous in our daily lives. On smaller scales, we see it in our homes with products that now merge thermostats with home security, or allow us to order items from Amazon through voice-activation. On a massive scale, we see it in the near-full automation of some global supply chains. And right in the middle of those ends of the spectrum, we're starting to see it become standard practice in the one place we spend most of our time: the workplace.   In particular, the HVAC/Refrigeration industries are beginning to catch up to the times and see the benefit of automating the operations that they can. Lighting,…
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Contractors and Customers Alike Can’t Live Without Refrigeration Controls and Monitoring

Contractors and Customers Alike Can’t Live Without Refrigeration Controls and Monitoring

Commercial Refrigeration, HVACR, Industrial Refrigeration, Performance Analytics, Technology
"It's almost like the check engine light in your car."   This is how Charlie Sternberg, owner of S&S Refrigeration Co. in New Jersey, described the base value of NRM's monitoring platform to greenHVACR magazine. As a refrigeration technician, any tool that improves his ability to effectively—and efficiently—solve his own clients' issues is invaluable. And a tool specifically designed to offer the best, and most comprehensive, fault detection is worth its weight in gold. For Sternberg and his dedicated team of technicians, he found that sidekick in NRM's controls and monitoring platform.   "What the NRM system provides is real-time system functionality and control, energy savings, monitoring, and notifications of potential issues," he added. He's heard feedback from his clients that they are more at ease knowing their product is constantly…
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When is it Time to Consider a Refrigeration Monitoring and Control System?

When is it Time to Consider a Refrigeration Monitoring and Control System?

Commercial Refrigeration, Energy Efficiency, HVACR, Industrial Refrigeration, Performance Analytics, Technology
As more and more companies incorporate aspects of IoT and smart technologies into their day-to-day operations—from adaptive air-conditioning controls to motion-activated office lights to inside air quality sensors—one area for substantial improvement continues to be overlooked: commercial and industrial refrigeration. Most people couldn't live without their car dashboard warnings, their smart phones, or their cloud storage of pictures, videos, and documents. These types of technologies have radically changed how we interact with and use data. At a rapid pace, it's being adopted across any and all industries, but still, mostly except for one.   Ask yourself these 10 questions to consider whether or not it's time for your business to procure a refrigeration monitoring and control system.   Have you lost a compressor before?   We will start the list…
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Leveraging Energy Management System Data for the Greatest ROI

Leveraging Energy Management System Data for the Greatest ROI

Energy Efficiency, HVACR, Performance Analytics, Technology
Across nearly every industry-type, regardless of their location, size, product offerings, or customer base, businesses are feeling the pressure to do more with less. In our world--companies with commercial or industrial refrigeration systems like walk-in coolers and freezers, and refrigerated warehouses--it's a top-of-mind consideration. Whether it's a kitchen in a chain of restaurants, or a multi-site cold storage facility, streamlining aspects of their operation are seen as necessities to remain not only profitable, but competitive. Staff are needing to wear multiple different hats, so to speak, more and more, and day-to-day operations are scrutinized with huge microscopes for any area, no matter how small or trivial it may seem on the first look, where things could be done better or more efficiently.   All of these companies also have one…
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Compressor Short Cycling: A Hard-to-Find Energy Waster

Compressor Short Cycling: A Hard-to-Find Energy Waster

Energy Efficiency, HVACR, Performance Analytics, Technology
In commercial applications, one of the most important tasks in keeping components running at their peak performance is determining what’s a cause and what’s a symptom if mechanical problems arise. The difference between knowing and not knowing could be thousands of dollars worth of diagnosis.   In particular, short cycling seems to be one of those refrigeration and HVAC terms that gets murkier the deeper you get into the water. This blog post will explain what short cycling is, why it’s harmful for your system, and what issues it is born from.   First thing’s first: what is short cycling?   Short cycling occurs in your compressor when a mechanical failure is causing the run times to terminate prematurely and since set point has not been achieved, it restarts shortly…
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Refrigeration Problem of the Week: Solenoid Valve Stuck Open AGAIN

Refrigeration Problem of the Week: Solenoid Valve Stuck Open AGAIN

Energy Efficiency, HVACR, Performance Analytics, Technology
In this new weekly blog series, NRM will highlight an issue a customer had and was able to resolve with our industry-leading control and monitoring solutions. Some of the most serious refrigeration problems can go undetected and result in equipment failures and/or product loss.   Problem of the Week: Pesky Solenoid Valve is Stuck Open Again   As is often the case with large, complex systems that we don't personally have the appropriate knowledge or training for, owners/operators, mangers, and regular staff usually regard their business' commercial or industrial refrigeration equipment with an "out of sight, out of mind" mentality. Without the necessary technical expertise to professionally diagnose a problem, they either pay the system little to no attention, or interact with it and don't consider the consequences (because they're not aware…
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Refrigeration Problem of the Week: Why do Problems Always Wait Until the Weekend?

Refrigeration Problem of the Week: Why do Problems Always Wait Until the Weekend?

Energy Efficiency, HVACR, Performance Analytics, Technology
In this new weekly blog series, NRM will highlight an issue a customer had and was able to resolve with our industry-leading control and monitoring solutions. Some of the most serious refrigeration problems can go undetected and result in equipment failures and/or product loss.   Problem of the Week: Why do Issues Wait Until the Weekend?   As is often the case with large, complex systems that we don't personally have the appropriate knowledge or training for, owners/operators, mangers, and regular staff usually regard their business' commercial or industrial refrigeration equipment with an "out of sight, out of mind" mentality. Without the necessary technical expertise to professionally diagnose a problem, they either pay the system little to no attention, or interact with it and don't consider the consequences (because they're not aware…
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Refrigeration Problem of the Week: Evaporator Fans Shut Off Manually

Refrigeration Problem of the Week: Evaporator Fans Shut Off Manually

Commercial Refrigeration, Energy Efficiency, HVACR, Performance Analytics, Technology
In this new weekly blog series, NRM will highlight an issue a customer had and was able to resolve with our industry-leading control and monitoring solutions. Some of the most major refrigeration problems can go undetected and result in equipment failures and/or product loss.   Problem of the Week: Evaporator Fans Manually Shut Off   As is often the case with large, complex systems that we don't personally have the appropriate knowledge or training for, owners/operators, mangers, and regular staff usually regard their business' commercial or industrial refrigeration equipment with an "out of sight, out of mind" mentality. Without the necessary technical expertise to professionally diagnose a problem, they either pay the system little to no attention, or interact with it and don't consider the consequences (because they're not aware any…
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Refrigeration Problem of the Week: Freezer Compressor at Risk

Refrigeration Problem of the Week: Freezer Compressor at Risk

Energy Efficiency, HVACR, Performance Analytics, Technology
In this new weekly blog series, NRM will highlight an issue a customer had and was able to resolve with our industry-leading control and monitoring solutions. Some of the most major refrigeration problems can go undetected and result in equipment failures and/or product loss.   Problem of the Week: Freezer Compressor at Risk   As is often the case with large, complex systems that we don't personally have the appropriate knowledge or training for, owners/operators, mangers, and regular staff usually regard their business' commercial or industrial refrigeration equipment with an "out of sight, out of mind" mentality. Without the necessary technical expertise to professionally diagnose a problem, they either pay the system little to no attention, or interact with it and don't consider the consequences (because they're not aware any…
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