Optimization Solutions For

Hospitality &

In the hospitality and entertainment industries, everything matters, all the time. Nothing can wait until Monday morning, revenue doesn’t stop at 5pm, and consumer expectations have never been more demanding. Your foodservice kitchens, coolers, and freezers are crucical cogs in your well-oiled machine. NRM can help improve their performance,reduce their energy consumption, and prevent spoiled product.

A 21st-century resort or venue is a veritable mini-mall of revenue systems and demanding machinery.

Year in and year out, significant investments are needed to extend customer reach and attract new visitors. The retail operator has a thousand potential emergencies, all going 7 days a week, sometimes 18 or 24 hours a day. Can you rely on multi-tasking crewmembers to identify and diagnose mechanical problems reliably? Do you know if they're always working safely in the coolers?

Controlling and monitoring temperatures of walk-in and reach-in coolers and freezers, and reducing your business’ energy consumption should be as comprehensive for you as your services are for your customers.

Best of all, the controls and monitoring system pays for itself through energy savings. Financing options are available that effectively make the system a zero out-of-pocket expense.

The bigger your network, the more potential failure points, and the more critical it becomes to automate your systems through a single hub.

NRM’s cloud-based controls and monitoring platform acts as an extra set of eyes and hands on your refrigeration system. Our platform was developed and tested in the demanding theater of real-world retail. Features and functionality are designed from the ground up for foolproof serviceability and operation in a high-turnover environment where onsite staff and service contractors need robust and simple operation.

View advanced diagnostics and detailed operating data anytime. Receive real-time alerts of problems before temperature goes out of range, access historical performance data for audits and reporting, and recoup an average of 40% of the system’s energy consumption. And if you have multiple locations, all of your refrigeration equipment can be connected through a single web dashboard.

NRM’s suite of optimizations and controls pay for themselves in no time, with documented, proven energy savings. Attractive financials are key to executive approval and implementation, and the benefits to on-going operations are immediate and valuable.

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Optimization Features and Benefits

Proven Energy Savings

When the energy-efficiency industry thinks refrigeration, they think NRM. Our award-winning solution is multi-faceted—comprehensive smart controls, predictive diagnostics, a web-based platform, hardware upgrades—allowing it to provide unmatched optimization. Across tens of thousands of coolers and freezers, NRM solutions reduce energy consumption by 30% or more.

A Complete Turnkey Solution

With unique 24/7 technical support, dozens of service and installation trucks on real-time GPS tracking, automated work-order management and dispatching, NRM is fully equipped to make sure you get the best possible outcome. Our true turn-key approach to implementation, commissioning, training, and post-installation support, means that one company is accountable: NRM. And our ongoing support also allows for continuous training. When roles change or new service professionals need training, we’re only a phone call away.

Built for the Real World

NRM’s controls are designed from the ground up to be serviceable by anyone. One-button bypass instantly restores the system to pure mechanical control. If the NRM controls fail or lose power, they immediately go to bypass, and come back online with all settings intact. Simple, user-friendly interfaces and operation makes it easy to get state-of-the-art diagnostics without needing to be a computer expert or an engineer.

Timed System Shutdown

Deliveries and inventory are two instances where your refrigeration equipment can waste the most energy and experience the most potential for trouble. Doors get left open, breakers get flipped off, and people get distracted. With NRM’s system, a big, red shutdown button lets delivery people or crewmembers taking inventory safely shut down the walk-in temporarily, preventing them from accidentally leaving a breaker or disconnect turned off.

Predictive Fault Detection

Never be in the dark about a mechanical issue again. NRM’s platform keeps you connected to your equipment 24/7, from anywhere. Many mechanical issues can occur when you least expect them, or when you’re not even there to notice them. Evaporator coil icing up on a Saturday? Receive an alert to your phone, schedule extra defrosts from your mobile browser, and resolve the issue. Cooler or freezer door left open? Get an alert and call the onsite staff before it becomes a temperature problem.

Tailored Insights

Scalable, real-time oversight, tested and proven across tens of thousands of coolers and freezers. Track temperatures, equipment run-times, on/off status, compressor operation, energy consumption, and more. Refrigerant leak detection, lead/lag, load shifting, adaptive defrost, demand limiting, superheat and sub-cooling performance, and custom management strategies can all be easily implemented.

Hardware Upgrades

Motor upgrades, run-time control, adaptive defrost strategies, and precision temperature management all extend the life of the equipment, and reduce the frequency of emergency repair calls.

Scalable Platform

Whether you have one cold room, a dozen cold rooms, or multiple sites, NRM can help streamline and improve your oversight for all of them. Remote Site Manager's online dashboard provides a convenient, centralized location to see how any of them are performing at any given time. NRM's award-winning controls and monitoring platform can also be integrated into existing EMS/BMS systems easil with Modbus TCP support.

"In our Annenberg dining hall freezer, our compressors were on the verge of burning out, and we would never have picked up on it if not for the monitoring software. Not only did the alert save the compressor, which is a multi-thousand-dollar repair in itself, but potentially a freezer’s worth of product that might have been lost otherwise. We've had the monitoring software for 10 years, and I wouldn't give it up for anything. It is one of the best things I did to save money on this campus."

- Bob Leandro,
Dining Facilities Manager, Harvard

Our Solutions Are Ideal For


Sporting Arenas

Golf Resorts

With Remote Site Manager, NRM's web-based monitoring and controls platform, take advantage of best-in-class diagnostics. Manage all of your cold rooms from a single page, analyze performance trends, and receive instant notification if an issue is detected.

Blog Post

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Case Study

See How One Cold Storage Facility Improved Nearly Every Aspect of Their Day-to-Day Operations [VIDEO]

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