Independent Retail

Small business is the backbone of the American economy, and main street retailers are part of the fabric of their communities. But owners who live and die by what is left in the register at the end of the week need all the help they can get.

Independent Retail

The world of retail isn’t what it used to be, especially for independents. Big-box stores and branded “concepts” cooked up by investment groups constantly threaten to drive down margins and draw away customers from the little guy, who may not have the million-dollar unsecured credit lines and big-money backing to take the same kind of reinvestment risks.

Independent owner-operators tend to wear a lot of hats, from HR manager, to stocking clerk, to part-time janitor. Trying to be an expert at everything can become overwhelming. Complex and demanding systems such as walk-in coolers and freezers end up in the “as long as it’s running, it’s fine” category. But sub-optimal operation not only affects product life, it also robs your register of profits through increased utility costs.

NRM’s optimization platform was born in the world of independent retail. As a family-owned company to this day, NRM believes in the importance of supporting the economic foundation of main-street businesses.

Our solutions were built from the ground up to improve the bottom line of small retail businesses. Robust, idiot-proof operation, real-world serviceability and results, and significant, proven operating cost reductions are at the core of what we do. We are proud of how successful our own independent business has been, and we know how important it is to be cost-effective while driving profitability.

NRM offers the best, most powerful, and most comprehensive refrigeration controls on the market. We work closely with utilities across the country to develop incentives and financing programs that level the playing field for small businesses. In many cases, NRM’s solutions are available to small business customers with a package of financing and incentives that make our system cash-flow-positive from day one, so that from the moment of install, we are putting more cash into the drawer, not taking anything out of it.

How can NRM Help?

  • Built For The Real World - NRM’s controls are designed from the ground up to be serviceable by anyone. One-button bypass instantly restores the system to pure mechanical control. If the NRM controls fail or lose power, they immediately go to bypass, and come back online with all settings intact. Simple, user-friendly interfaces and operation makes it easy to get state-of-the-art diagnostics without needing to be a computer expert or an engineer.
  • Temporary System Shutdown - Deliveries and inventory are two instances where your refrigeration equipment can waste the most energy and experience the most potential for trouble. Doors get left open, breakers get flipped off, and people get distracted. With NRM’s system, a bright red button lets delivery people or crewmembers taking inventory safely shut down the walk-in temporarily, preventing them from accidentally leaving a breaker or disconnect turned off.
  • Real-time Monitoring and Control - Never be in the dark about a mechanical issue again. NRM’s platform keeps you connected to your equipment 24/7, from anywhere. Many mechanical issues can occur when you least expect them, or when you’re not even there to notice them. Evaporator coil icing up on a Saturday? Receive an alert to your phone, schedule extra defrosts from your mobile browser, and resolve the issue. Cooler or freezer door left open? Get an alert and call the onsite staff before it becomes a temperature problem.
  • Proven Energy Savings - When the energy-efficiency industry thinks refrigeration, they think NRM. Our award-winning solution is multi-faceted—comprehensive smart controls, predictive diagnostics, a web-based platform, hardware upgrades—allowing it to provide unmatched optimization. Across tens of thousands of coolers and freezers, NRM solutions reduce energy consumption by 30% or more.
  • Adaptable and Scalable Platform - Whether your facility or network has 3 walk-ins or 300, NRM's platform allows for control and monitoring through a single hub. Streamline the oversight and management process through an online dashboard with access from anywhere, 24/7/365.
  • A Complete Turn-Key Solution – With unique 24/7 technical support, dozens of service and installation trucks on real-time GPS tracking, automated work-order management and dispatching, NRM is fully equipped to make sure you get the best possible outcome. Our true turn-key approach to implementation, commissioning, training, and post-installation support, means that one company is accountable: NRM. And our ongoing support also allows for continuous training. When roles change or new service professionals need training, we’re only a phone call away.
  • Monitoring-Based Commissioning - Motor upgrades, run-time control, adaptive defrost strategies, and precision temperature management all extend the life of the equipment, and reduce the frequency of emergency repair calls.
  • Built-In Measurement & Verification - Store and download current and historical operational data and energy usage, locally or from The Cloud.

Think Your Business Can Benefit from NRM's solutions?

Find Out Now

Our Solutions Are Ideal For


Liquor Stores


General Store



Farm Stand


Corner Store

Carol Tobian
Business Development Manager
781.828.8877 x131

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