NRM Technical Support

CoolTrol® Alarm Diagnosis

High Temperature

A high temperature can be caused by many different problems. The first step is to check for noticeable issues. Ask yourself the following questions and then apply the appropriate solution:

Cause
Are your cooler doors open?
Solution
Close all doors
Have you received a warm product delivery recently?
Give cooler a little more time to bring product down to temp,
Is a warm product placed close to the “Room Sensor”?
Move warm product away from “Room Sensor.”
Are the fans and compressor running?
Make sure all service switches and or circuit breakers are ON.
Have you verified CoolTrol temperatures with a reliable, separate thermometer at the same spot in the cooler/freezer were the ‘Room Sensor’ is located?
IF the CoolTrol temperature reads significantly higher than your separate thermometer, CALL NRM.

After applying the above solutions, the cooler/freezer should return to normal operating temperature in about 30-45 minutes. The alarm will stop automatically when the room temperature lowers.

IF the high temperature still exists, proceed with the following steps:
1) Make a note of the current temp in cooler/freezer.
2) Put CoolTrol into Bypass.
3) Let cooler/freezer run for 30 minutes.
4) Take note of temperature now.
5) If temperature has dropped to operating range, then there may be a CoolTrol
   Control problem. CALL NRM.
6) If temperature has risen or not dropped then there may be a refrigeration problem.
   CALL YOUR SERVICE TECHNICIAN






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