Refrigeration Operations & Maintenance

Keeping refrigeration systems running is a demanding, mission-critical task, where everything is an emergency, and nothing can wait until Monday morning. When things are working right, everyone takes it for granted. When anything goes wrong, everyone looks to the refrigeration technician to save the day. Let NRM be the sidekick you didn’t know you needed.

Refrigeration Operations & Maintenance

Nobody understands the complexities of modern refrigeration better than the front-line service techs. Every component has a role, and also creates a potential failure point. Extremes of temperature and pressure are the norm, and frequently, the whole system is held together with braised copper pipes that snake through old buildings--indoors and outdoors--in the heat and rain and snow. Not to mention, facilities often have “bad owners”, who may take a spendthrift approach to maintenance, allowing heat-transfer coils to become clogged with pollen, leaves, and cardboard dust, who ignore icing problems or compressor short-cycling, who leave doors open into a hot kitchen as a supplement to air-conditioning, and who nevertheless expect flawless operation and cooling on demand.

Out-of-sight, out-of-mind is often the maintenance strategy.

What if you could improve your service and make your customers happier, while improving your bottom line and theirs? Or see in real-time as soon as a compressor starts short-cycling? Imagine getting an alert to your phone that a coil was icing up, and start an extra defrost from anywhere…

NRM’s web-enabled controls and monitoring platform acts as an extra set of eyes and hands on the refrigeration system, making troubleshooting quicker and smarter. View advanced diagnostics and detailed operating data, fast and easy, anytime, from anywhere, online. Receive real-time alerts before temperature goes out of range, access historical performance data for audits and reporting, and optimize temperature performance and equipment life.

NRM’s solutions make you a hero to your client through early fault detection, better visibility and transparency, and a more proactive approach to maintenance. Best of all, it pays for itself in no time through proven energy savings. Utility-sponsored financing and incentive programs can often make the system cash-flow positive from day one.

How can NRM Help?

  • Built For The Real World - NRM’s controls are designed from the ground up to be serviceable by anyone. One-button bypass instantly restores the system to pure mechanical control. If the NRM controls fail or lose power, they immediately go to bypass, and come back online with all settings intact. Simple, user-friendly interfaces and operation makes it easy to get state-of-the-art diagnostics without needing to be a computer expert or an engineer.
  • Insight Designed Around Your Needs - Scalable, real-time oversight, tested and proven across tens of thousands of coolers and freezers. Track temperatures, equipment run-times, on/off status, compressor operation, and energy usage. Refrigerant leak detection, lead/lag, load shifting, adaptive defrost, demand limiting, superheat and sub-cooling performance, and custom management strategies can all be easily implemented.
  • Flexible Partnership Options - NRM does most of our business as a subcontractor or through referral networks. Our goal is to make life easier for everyone who touches the customer’s system, and we are happy to talk about referral arrangements or acting as a specialty subcontractor to select refrigeration contractors and service providers.
  • Real-Time Monitoring & Control - Never be in the dark about a mechanical issue again. NRM’s platform keeps you connected to your equipment 24/7, from anywhere. Many mechanical issues can occur when you least expect them, or when you’re not even there to notice them. Evaporator coil icing up on a Saturday? Receive an alert to your phone, schedule extra defrosts from your mobile browser, and resolve the issue. Cooler or freezer door left open? Get an alert and call the onsite staff before it becomes a temperature problem.
  • Proven Energy Savings - When the energy-efficiency industry thinks refrigeration, they think NRM. Our award-winning solution is multi-faceted—comprehensive smart controls, predictive diagnostics, a web-based platform, hardware upgrades—allowing it to provide unmatched optimization. Across tens of thousands of coolers and freezers, NRM solutions reduce energy consumption by 30% or more.
  • Adaptable & Scalable Platform – Whether your facility or network has 3 walk-ins or 300, NRM's platform allows for control and monitoring through a single hub. Streamline the oversight and management process through an online dashboard with access from anywhere, 24/7/365.
  • A Complete Turn-Key Solution - With unique 24/7 technical support, dozens of service and installation trucks on real-time GPS tracking, automated work-order management and dispatching, NRM is fully equipped to make sure you get the best possible outcome. Our true turn-key approach to implementation, commissioning, training, and post-installation support, means that one company is accountable: NRM. And our ongoing support also allows for continuous training. When roles change or new service professionals need training, we’re only a phone call away.
  • Temporary System Shutdown - Deliveries and inventory are two instances where your refrigeration equipment can waste the most energy and experience the most potential for trouble. Doors get left open, breakers get flipped off, and people get distracted. With NRM’s system, a bright red button lets delivery people or crewmembers taking inventory safely shut down the walk-in temporarily, preventing them from accidentally leaving a breaker or disconnect turned off.
  • Monitoring-Based Commissioning - Motor upgrades, run-time control, adaptive defrost strategies, and precision temperature management all extend the life of the equipment, and reduce the frequency of emergency repair calls.
  • Built-In Measurement & Verification - Store and download current and historical operational data and energy usage, locally or from The Cloud.

Think Your Business Can Benefit from NRM's solutions?

Find Out Now
Dan McCormick
Business Development Manager
781.828.8877 x114

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