Patch's Market

For Patch’s Market in Glen, NH, implementing energy efficiency projects offered by his utility, NHEC, at 50% out-of-pocket cost along with 0% financing as a result of sponsored incentives is something owner Ron Patch always considers. It was no different for NRM’s unique smart refrigeration controls and performance improvements.

But now that he’s had it for a while and has seen how much better it makes his cooling operation, it’s something he would have happily paid full price for.

While the energy savings have been both noticeable and impactful—the proposal of measures projected Patch’s Market would use nearly 30,000 kWh less per year along with over $4,000 in real bill savings—it was all of the day-to-day enhancements that made their business run smoother that truly provided Ron his value.

For example, updating the lighting in his product coolers to LED made them more efficient, but the greatest impact was on how much brighter and more appealing it made his products look.

Or the on-demand defrost, which they’ve used often and has been very helpful. Ron mentioned how seasonal changes can wreak havoc on a refrigeration system. When it’s dry one day and humid the next, ice builds up on the evaporator fans constantly. With NRM’s controls, he can initiate a 20-minute defrost whenever he notices ice starting to form, preventing it from turning into a major problem.

He and his staff also love the simplicity of the controls, and how the controls just need to be set and then they do everything automatically. Ron also mentioned how informative NRM’s support is, between the installing technician being very knowledgeable and explaining things in a way that made sense, the in-depth owner’s manual, and 24/7 support line.